Privacy Policy & Terms

All customers must be 21 years of age or older to purchase nicotine products from PouchSnic.com. We strictly enforce age verification at checkout in compliance with federal law (PACT Act). Users who provide false age information will have their orders cancelled and may be banned from our platform. By placing an order, you confirm that you are 21 or older.

We offer fast US shipping with delivery in 3–5 business days to all US states where nicotine products are permitted. Free shipping is available on orders over $50. All orders are shipped discreetly in plain, unmarked packaging. We do not ship to states where nicotine pouches are restricted. Tracking information will be provided via email upon shipment.

We accept returns on unopened, undamaged products within 30 days of purchase. To initiate a return, contact our support team at support@pouchsnic.com with your order number. Opened products cannot be returned for health and safety reasons. Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect your return.

We are committed to protecting your personal information. We collect only the data necessary to process your orders and improve your shopping experience. We never sell, rent, or share your personal data with third parties for marketing purposes. All data is encrypted using SSL technology. You may request deletion of your personal data at any time by contacting support@pouchsnic.com.

By accessing and using PouchSnic.com, you agree to these Terms of Service. You must be 21 or older to use this site. All products are intended for adult nicotine consumers only. Nicotine is addictive — consult a healthcare professional if you have concerns. PouchSnic.com reserves the right to refuse service, terminate accounts, or cancel orders at its discretion. These terms are governed by the laws of the United States.